Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Revitalize Your Screens with Care
Our expert technicians provide top-notch screen repair services, ensuring your windows look pristine and function perfectly. Trust us for quality and reliability in every job.
What Our Customers Say About Us
★★★★★
Average Rating: 4.9 out of 5 based on 150 reviews
Customer Feedback
The service was quick and the results were impressive! My screens look fantastic and the staff was very courteous.
★★★★★
Sarah Davis
Highly Recommend Their Services
I was impressed with the quality of work and the professionalism of the team. They took great care in repairing my screens.
★★★★★
John Smith
Exceptional Screen Repair Service
I had my window screens repaired by Next Gen Window Cleaning, and I couldn’t be happier! The technician was professional and efficient, making my screens look brand new. Highly recommend!
★★★★★
Emily Johnson
Fantastic Experience with Repairs
Next Gen Window Cleaning provided an outstanding service when I needed my screens repaired. The team was punctual, friendly, and did an amazing job. My screens are now spotless and function perfectly. I will definitely use their services again!
★★★★★
Michael Brown